About this role
Customer Experience Manager at Renfro Brands. Location: Winston-Salem, North Carolina, United States. Role: leading team, improving journey, developing reporting Requirements: 5-7 years customer service experience, 1-3 years people leadership preferred, experience with customer service platforms and e-commerce platforms, Bachelor’s degree preferred in business/marketing/communications, strong communication and analytical skills. Category: Customer Service Seniority: Senior Level Tools: Gorgias, Zendesk, Kustomer, Shopify, Magento, Squarespace, Google Analytics, Excel Commitment: Full Time Workplace: Onsite Languages: English