About this role
CX Data and Insights Manager at HomeEquity Bank. Location: Toronto, Ontario, Canada. Role: managing programs, analyzing feedback, translating insights Requirements: 5+ years in customer insights/market research or CX analytics; experience managing VoC/VoP programs and NPS; skilled in qualitative and quantitative methods; experience with Alida or Qualtrics; strong storytelling and stakeholder communication. Category: Data and Analytics Seniority: Senior Level Tools: Alida, Qualtrics, Trustpilot, Google Reviews Commitment: Full Time Workplace: Hybrid Languages: English