About this role
Head of CRM (f/m/d) at gitti GmbH. Location: Berlin, Berlin, Germany. Role: owning CRM, driving retention, managing agency Requirements: 5+ years CRM/lifecycle retention experience in D2C/e‑commerce; proven impact on repeat purchase and cohort economics; hands-on Klaviyo & Shopify experience; agency management; data-driven testing; fluent German and English. Category: Marketing Seniority: Senior Level Tools: Klaviyo, Shopify, GetKlar, Klar, Recharge, Skio, Okendo, Loox, Gorgias, WhatsApp, SMS Commitment: Full Time Workplace: Hybrid Languages: German, English