About this role
Inbound Performance Manager at American Restoration. Location: Farmers Branch or Dallas or United States. Role: owning conversion, reporting leaks, training agents Requirements: 7+ years in inbound performance, contact center leadership, or marketing operations; experience with call tracking and CRM, telephony/unified comms rollouts, vendor management, and coaching teams; familiarity with Dialpad or RingCentral and conversational AI/IVR. Category: Marketing Seniority: Senior Level Tools: CallRail, Dialpad, RingCentral, CRM, IVR, conversational AI Commitment: Full Time Workplace: Remote Languages: English