About this role
Head of Loyalty & Retention at Virgin Experience Days. Location: Bourne End, Buckinghamshire, United Kingdom. Role: owning membership, driving engagement, leading teams Requirements: Proven experience owning membership/loyalty programmes and driving repeat behaviour in low-frequency categories; expertise in multi-channel CRM, trigger-based programmes, cohort analysis, segmentation, product partnership and stakeholder leadership. Category: Marketing Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English