About this role
Customer Care Officer at Epiroc Rock Drills AB. Location: Obuasi, Ashanti Region, Ghana. Role: managing communications, resolving complaints, scheduling appointments Requirements: Bachelor's degree in business/marketing/communications, 1+ years customer service experience (1-3 years preferred), fluent English, CRM/BPCS/M3 and Microsoft Office proficiency, strong communication and problem-solving, willing to travel locally and regionally. Category: Customer Service Seniority: Entry Level Tools: CRM, BPCS, M3, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English, French