About this role
Job Description – Deli Team Member
Position Title: Deli Team Member Department: Deli Reports To: Deli Manager / Shift Lead FLSA Status: Non-Exempt
Position Overview
The Deli Team Member plays a key role in delivering excellent food quality and customer service within our deli department. This position is responsible for preparing, cooking, and serving food items, maintaining a clean and organized work environment, and supporting overall deli operations. Flexibility, teamwork, and a strong work ethic are essential.
Key Responsibilities
Food Preparation & Cooking
• Prepare, season, cook, bake, and fry food items according to company recipes and safety standards.
• Operate fryers, ovens, steam tables, and other kitchen equipment safely and correctly.
• Follow proper portioning and presentation guidelines.
• Assist with daily prep work, including chopping, slicing, and assembling ingredients.
Service & Customer Interaction
• Serve customers at the steam table line with speed, accuracy, and a positive attitude.
• Maintain a clean, organized, and well-stocked service line at all times.
• Answer customer questions about menu items and provide recommendations when appropriate.
Dishwashing & Cleaning
• Wash dishes, utensils, pans, and equipment using proper sanitation procedures.
• Keep workstations, prep areas, and storage areas clean and orderly.
• Follow all sanitation, handwashing, and food-safety regulations.
Operations & Teamwork
• Assist with opening and closing duties as assigned.
• Check temperatures, rotate stock, and ensure proper food storage.
• Communicate any product shortages or equipment issues to the shift lead or manager.
• Work efficiently in a fast-paced environment while supporting other team members as needed.
Qualifications
• Prior experience in a deli, cafeteria, or kitchen environment preferred but not required.
• Ability to stand for extended periods and perform repetitive motions.
• Able to lift up to 40 lbs and handle hot equipment safely.
• Strong communication skills and a customer-first mindset.
• Must be reliable, punctual, and able to work in a team environment.
Work Environment & Schedule
• Fast-paced kitchen/deli environment requiring regular standing, lifting, bending, and reaching.
• Must be available for various shifts, including mornings, evenings, weekends, and holidays as needed.
Additional Expectations
• Maintain a neat, clean, and professional appearance.
• Follow all company policies, including uniform and safety requirements.
• Demonstrate a positive attitude and commitment to quality food and service.