About this role
Manager, Member Retention at Book of the Month. Location: New York City, New York, United States. Role: reducing churn, analyzing data, coordinating campaigns Requirements: 5+ years retention/CRM experience at a DTC/subscription brand, strong analytical and organizational skills, experience with churn/LTV analysis, ability to manage and mentor junior staff, cross-functional collaboration. Category: Marketing Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English