About this role
The Member Service Consultant delivers exceptional service by understanding member needs and offering tailored Credit Union products and solutions. This role supports members through every stage of their financial journey—opening accounts, educating on digital tools, and resolving inquiries with professionalism and care. Success requires strong interpersonal skills, attention to detail, and a commitment to creating positive, solutions-focused experiences that reflect MAX Credit Union’s values of simplicity, integrity, and hospitality.