About this role
Get to Know the Team
The GrabFood team is a dynamic group focused on delivering the best food delivery experience for our users. We work with restaurants, delivery partners, and customers to ensure that everyone has a seamless experience.
Get to Know the Role
You will report directly to the Head, Enterprise Commercial and work onsite at Hanoi city.
The Critical Tasks You Will Perform
Build-up the relationship with Top SMB (Senior levels) to accelerate growth by integration of Grab's ecosystem solutions and driving Merchant collaborations.Manage Total SMB KCT business including team management with OKR setting, our performance management, operation improvement and growth segmentation guidance to achieve the vertical target.Collaborate with cross-functional teams (Marketing, Growth Insights and Planning, Sales, Ads and cross-departments) including BAU, projects and new programs to align business plans, go-to-market execution and measurement.Conduct and work with cross-functional teams to establish weekly and monthly market intelligence with practical recommendations and actions. What Essential Skills You Will Need
Bachelor's degree in Business Administration, Marketing, Economics, or a related field.5+ years of experience in merchant development, account management, or business growth roles in e-commerce, food delivery, or tech industries.Experience managing teams and collaborating across departments on a large-scale.Willingness to be hands-on and take ownership of multiple tasks or experimentsIntegration between business insights, and practical recommendation.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.