About this role
Senior Account Manager at Shield. Location: Minnesota, United States. Role: managing accounts, driving retention, identifying upsell Requirements: 3+ years in account management/customer success or B2B sales (3–5+ preferred), experience with managed IT/cloud/cybersecurity preferred, proven retention/upsell track record, CRM proficiency (HubSpot/Salesforce/ConnectWise). Category: Sales Seniority: Mid Level Tools: HubSpot, Salesforce, ConnectWise, Autotask Commitment: Full Time Workplace: Remote Languages: English