About this role
The Guest Experience Manager is a hands-on hospitality leader who brings the Road 13 story to life through memorable, polished, and welcoming guest experiences. This role is accountable for leading the guest experience as a true owner-operator within a lean, entrepreneurial winery environment, balancing day-to-day service excellence with fiscal responsibility, commercial growth, team development, and overall property presentation. This is an exciting opportunity for an emerging or established leader who is ready to grow their career in winery hospitality, direct-to-consumer sales, and people leadership.