About this role
Call Center Sales Manager at S and J Plumbing. Location: Arlington Heights, Illinois, United States. Role: leading team, driving revenue, managing KPIs Requirements: Call center or dispatch management experience, proven leadership and coaching skills, KPI and scorecard management, proficiency with Microsoft Office and CRM, ability to leverage automation/AI, strong analytical and communication skills, available for after-hours escalations. Category: Sales Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM Commitment: Full Time Workplace: Onsite Languages: English