About this role
OVERVIEW: The Titling Specialist is responsible for providing customers a service which includes the vessel/trailer/RV registration of their new purchase. They will also maintain product files and offer support in various areas within the company including Products and Sales.
KEY TASKS:
• Accurately complete the entire title work process on all new and used vessels,RV's and other purchases in numerous states in a timely fashion.
• Maintain all customer deal files.
• Handle calls to and from customers, tag offices and federal offices concerning title related issues.
• Maintain good working relationship with customers by providing timely processing of vessel registrations.
• Keep organized system of tracking file transfers.
• Assist with receptionist area and answering phones as needed.
• Assist Marine Agent as needed.
• Other duties as assigned.
KEY RESULT AREAS:
• Customer satisfaction
• Timeliness and accuracy of paperwork
• Orderliness of customer files
• Ability to provide assistance where needed
• Ability to work independently
• Problem Solving ability
• Reliability
*Newcoast uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.