About this role
The Sales Manager position is responsible for supervising, training and forming the best sales team in the industry. The Sales Manager must also maintain a high level of customer satisfaction and profits, and instill the company's mission and values in each team member.
KEY TASKS:
• Enthusiastically embrace the MarineMax values
• Supervisory responsibilities including interviewing, hiring and training Sales Team Members; planning, assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems
• Establish sales quotas and goals and advise sales department of sales and advertising techniques
• Commission sheet approval
• Oversee inventory control
• Recommend or approve budget, expenditures and appropriations
• Prepare periodic sales report showing sales volume and potential sales
• Act as a liaison between the sales department and other related units
• Resolve customer complaints or concerns and explore ways to better serve our customers
• Provide ordering assistance to the products department
• Create marketing strategies using print media advertising, E-Bay and other on-line services
• Assist staff with the sales effort, including explaining features, demonstrating operation of boat, suggesting optional equipment, etc. to customers
• Compute and quote sales price, including tax, trade-in allowance, license fee, etc. and communicate the requirements for financing the purchase
• Project a professional and knowledgeable image to all customers
• Stay appraised to local market sales trends to act accordingly and in a timely manner.
• Maintain an orderly showroom conducive to a professional selling environment. Assist with moving boats in and out of showroom
• Participate in personal development via appropriate training programs and implement such training programs to all Sales Team Members
• Attend meetings and contribute to company strategy and policy making as required
• Coordinate, execute, and attend boat shows and other off-site promotional opportunities.
• Strategic planning of our marketing efforts to maximize market share results.
• Other duties as assigned
KEY RESULT AREAS:
• ross sales and profit
• Resolved customer issues
• Internal/External customer satisfaction/FANS
• Timeliness and accuracy of paperwork
• Effectiveness of cost controls
• Effectiveness of training and orientation
• Effectiveness of advertising
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.