About this role
OVERVIEW: The Yacht Service/Maintenance Technician provides service and maintenance as needed for the new and used yacht inventory. This position includes general of “crew” type maintenance through a planned maintenance systems designed to maintain the product on a weekly, monthly, quarterly basis and providing a maintenance log to the new owner.
KEY TASKS:
• Conduct the necessary maintenance checks and repairs as described in the maintenance program in a timely and professional manner
• Provide proper documentation, such as labor tickets, work order updates including a description of the work performed.
• Communicate with the service advisors and/or parts department to obtain necessary parts and supplies timely.
• Notify service advisors when repairs beyond the scope of this position are necessary and follow-up on completion
• Update vessel maintenance logs upon completion of service
• Available to work additional hours when necessary
• Travel to additional locations when necessary to maintain inventory
• Maintain vehicle log and ensure cleanliness
• Project a knowledgeable and professional image at all times
• Other duties as assigned.
KEY RESULT AREAS:
• Customer Satisfaction/FANS
• Presentable and deliverable product
• Zero damage
• Timely and accurate completion of work
• Timely and accurate paperwork