About this role
HOA Client Success Manager at TechCollect. Location: Rochester, Michigan, United States. Role: onboarding customers, building relationships, providing support Requirements: 5+ years HOA or SaaS customer success experience; proven trial-to-paid conversion and retention; strong communication and stakeholder influence; familiarity with CRM and support platforms; entrepreneurial, proactive problem-solver. Category: Sales Seniority: Senior Level Tools: CRM tools, customer support platforms Commitment: Full Time Workplace: Remote Languages: English