About this role
Guest Service Agent at Lotte Hotels Americas. Location: Chicago, Illinois, United States. Role: greeting guests, processing checkins, handling payments Requirements: Perform front desk registration (check-in/out), run night audit, assist with room sales/assignments, handle cash/credit transactions, use Opera/Opera Cloud preferred, and maintain excellent communication and presentation. Category: Customer Service Seniority: Entry Level Tools: Opera, Opera Cloud Commitment: Full Time Workplace: Onsite Languages: English