About this role
Job Title: Transportation Coordinator Location: Darien, CT Employment Type: Part-time (Weekends) Salary Range: Competitive Department: Lifestyle/Activities
Summary: The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.
Essential Functions:
• Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
• Reads the transportation schedule daily and assures scheduled appointments can be met
• Partners with Program Director and other managers to schedule appointments for residents as needed
• Communicates effectively and timely if unable to make scheduled resident appointments
• Available for unscheduled transportation needs in an emergency
• Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety
• Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed
• Ensures community vehicles are clean and tidy
• Is thoroughly familiar with fire, missing persons, and other emergency procedures
• Follows community policy and procedures detailed in fire and disaster plans
• Participates in department meetings as scheduled
• Completes required monthly in-services
• Completes other duties that are assigned by management team
Compliance & Safety:
• Follows emergency procedures as trained and instructed
• Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices
• Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
• Ensures residents are safely secured in community vehicles before operating the vehicle
Communication:
• Displays a professional and pleasant demeanor with residents, associates, families and the greater community
• Represents the community and company favorably in all interactions
• Communicates respectfully and effectively with supervisor and other associates
• Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately
Education/Experience/Licensure/Certification:
• High school diploma or equivalent required
• Has current Class F state driver's license
• Maintains clean driving record
• Demonstrates experience in a driving position
• Able to operate van lift and to follow instructions
• Able to read, write, and speak English