About this role
Contact Center Supervisor at General Electric Credit Union. Location: Cincinnati, Ohio, United States. Role: coaching team, managing queues, resolving escalations Requirements: High school diploma or GED (bachelor's preferred); minimum 2 years member-facing experience at a financial institution; supervisory/phone experience and sales referral experience preferred; strong customer service, communication, and escalation resolution skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English