About this role
Columbia Member Center Member Service Representative at Cefcu. Location: Columbia, Illinois, United States. Role: serving members, originating loans, resolving inquiries Requirements: High school diploma, 0-2 years customer service experience, register with NMLS, proficiency with CEFCU mainframe and multiple third-party systems, relationship-building and sales skills, completion of required Member Service training modules. Category: Sales Seniority: Entry Level Tools: CEFCU mainframe applications, Instant OFAC, VSoft, OnBase, Instant Issue, TrueChecks, Branch Appointments, Lobby Tracking (LTS), Patriot Officer, QuickAssist, Ascensus (IRA Direct), Q2 Co-pilot, ChexSystems/Qualifile, J.P. Morgan Access, Teller Encore System (TES), NAOS Certifications: nmls Commitment: Full Time Workplace: Onsite Languages: English