About this role
Director, Sales & Service Programs at Holt Renfrew. Location: Toronto, Ontario, Canada. Role: leading programs, enabling teams, analyzing insights Requirements: Post-secondary degree or equivalent, 7+ years retail/service experience with people leadership, program execution in multi-store omni-channel environments, strong communication, change management, and data/insight skills. Category: Project and Program Management Seniority: Senior Level Tools: CRM, Customer Voice Survey (CVS) Commitment: Full Time Workplace: Onsite Languages: English