About this role
Account Management Specialist at Novelis. Location: Atlanta, Georgia, United States. Role: maintaining accounts, communicating status, resolving concerns Requirements: Bachelor's degree or equivalent; 0–2+ customer service experience; strong communication, problem-solving, and time-management skills; ERP/SAP, Microsoft Excel, Microsoft Power BI, Sales Force proficiency; ability to handle escalations. Category: Customer Service Seniority: No Prior Experience Required Tools: ERP, SAP, Microsoft Excel, Microsoft Power BI, Sales Force Commitment: Full Time Workplace: Hybrid Languages: English