About this role
Customer Success Manager - SMB at Exotel Techcom Pvt Ltd. Location: Bengaluru, Karnataka, India. Role: managing customers, launching projects, driving revenue Requirements: 3+ years in technical account management or customer success (SaaS preferred); strong API/integration knowledge; experience with demos, CRM, and cross-functional coordination; strong communication and sales skills. Category: Sales Seniority: Mid Level Tools: APIs, CRM, CPaaS, VoIP, Conversational AI Commitment: Full Time Workplace: Onsite Languages: English