About this role
Sr. Director, Contact Center at Serenity Mental Health Centers. Location: Mesa, Arizona, United States. Role: managing operations, developing talent, owning kpi Requirements: 5-10 years director-level contact center leadership, experience blending sales and customer service, metrics-driven, multi-site and international team experience, willingness to travel ~25% and work in-office. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English