About this role
Quality Assurance - Specialist at Weareeverise. Location: Ortigas, Metro Manila, Philippines. Role: monitoring calls, coaching associates, conducting audits Requirements: Monitor and audit associate transactions, score monitors, provide coaching and training, attend calibration sessions, maintain training materials; 1+ year customer service or sales experience, high school diploma, Microsoft Office proficiency. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English