About this role
Team Leader - Operations (Licensed) - Health Insurance at Weareeverise. Location: Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts. Role: monitoring performance, coaching associates, resolving escalations Requirements: Must hold or obtain an applicable health insurance license within 30 days; bachelor’s degree or 1 year customer service/sales experience; call center and supervisory experience preferred; proficiency with Microsoft Office; pass drug screen and background check. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows Certifications: health insurance Commitment: Full Time Workplace: Remote Languages: English