About this role
Customer Experience Manager at Novanta. Location: Apex, North Carolina, United States. Role: leading operations, driving improvements, managing team Requirements: Bachelor's degree required; 5+ years customer service/sales ops/order management experience in B2B manufacturing; proven people leadership; CRM/ERP implementation experience; strong analytics, communication, and process improvement skills. Category: Customer Service Seniority: Senior Level Tools: CRM, ERP, SOX, ISO Commitment: Full Time Workplace: Onsite Languages: English