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B2B Technical Business Analyst* @ Iwconnect

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About this role

We are looking for a B2B Technical Business Analyst who can bridge the gap between business needs and technical solutions. In this role, you will work closely with stakeholders, product owners, and engineering teams to understand business challenges, translate them into clear requirements, and support the successful delivery of software solutions.

You will play an important role throughout the entire delivery lifecycle, from requirements discovery and process analysis to solution validation and implementation.

What you'll do:

• Work closely with business stakeholders, subject matter experts, and delivery teams to understand business needs, gather requirements, and identify opportunities for improvement.

• Facilitate requirements-gathering activities, including workshops, interviews, and stakeholder discussions.

• Translate business needs into structured and actionable documentation, including business and functional requirements, user stories, and acceptance criteria.

• Analyze and map business processes, identify gaps, assess impacts, and propose process improvements.

• Manage requirements prioritization, scope, dependencies, and changes throughout the project lifecycle.

• Collaborate with product and engineering teams during solution design, ensuring alignment between business objectives and technical implementation.

• Analyze functional and non-functional requirements, system integrations, APIs, and end-to-end system flows.

• Support business case development, KPI definition, and benefits tracking to measure the impact of delivered solutions.

• Plan and coordinate User Acceptance Testing (UAT), including test scenarios, defect management, and stakeholder sign-off.

• Support change management activities, including user adoption, training needs, and communication.

• Maintain clear and consistent documentation, ensuring traceability between business needs, proposed solutions, and testing activities.

• Identify and manage project risks, assumptions, dependencies, and potential delivery challenges.

• Collaborate with cross-functional teams in Agile, Waterfall, or hybrid delivery environments.

Who are you?

• Strong experience in Business Analysis, with a solid understanding of business requirements management and software delivery processes.

• Excellent analytical and problem-solving skills, with the ability to investigate complex business challenges and identify their root causes.

• Understand software systems, architecture, APIs, integrations, and technical dependencies, and can translate technical concepts into business language.

• Experienced in process mapping, gap analysis, impact assessment, and business process improvement.

• Experience working with both business and technical stakeholders, effectively managing expectations and facilitating discussions.

• Familiar with Agile/Scrum methodologies, including backlog refinement and sprint planning, as well as Waterfall or hybrid delivery approaches.

• Strong documentation skills and experience preparing business requirements, functional specifications, user stories, and acceptance criteria.

• Excellent written and verbal communication skills, with the ability to present complex information in a clear and structured way.

• Comfortable managing priorities, negotiating scope, resolving conflicts, and coordinating activities across multiple teams.

• Proactive, detail-oriented, and able to take ownership of assigned responsibilities while maintaining a broader understanding of business objectives.

We appreciate the interest of all applicants. Please note that only those whose qualifications align closely with the position requirements will be contacted for the next steps in the selection process.

All applications will be handled with confidentiality.

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Skills

Business Analysis Team

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