About this role
Senior Tech Support Analyst at Internet Brands. Location: Eagan, Minnesota, United States. Role: coach teammates, monitor tickets, troubleshoot issues Requirements: Bachelor's in IT with 5+ years of experience; certifications preferred; mentoring; network/PC OS knowledge; Google Workspace, RingCentral, Office 365 experience; Dell/Lenovo hardware; virtualization; IT security basics. Category: Information Technology Seniority: Senior Level Tools: Google Workspace, RingCentral, Microsoft Office 365, Dell servers, Hyper-V, VMware, Active Directory, Windows 10, Dell desktops, MacOS Certifications: comptia a+, hdi, itil, pmp, capm, six sigma Commitment: Full Time Workplace: Onsite Languages: English