About this role
Customer Support Analyst, Fund Administration at Carta. Location: Rio de Janeiro or Seattle or Sandy. Role: answering inquiries, documenting interactions, triaging requests Requirements: English fluency, customer-facing SaaS or support experience, proficiency in Microsoft Excel and Salesforce, strong written/verbal communication and ability to explain technical and equity/finance topics. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English