About this role
IT Help Desk Analyst at Fourteen Foods. Location: Franklin, Tennessee, United States. Role: providing support, troubleshooting hardware, documenting incidents Requirements: 3+ years help desk experience, proven customer support skills, AA/AS in IT or equivalent experience preferred; ability to diagnose and resolve technical issues; CompTIA A+/Net+/Security+ a plus; strong communication and customer service. Category: Information Technology Seniority: Mid Level Tools: Power BI, Ceridian, Data Central Certifications: comptia a+, comptia net+, comptia security+ Commitment: Full Time Workplace: Onsite Languages: English