About this role
Helpdesk Analyst at siffron. Location: Rockford, Illinois, United States. Role: troubleshooting hardware, supporting users, maintaining infrastructure Requirements: 2+ years PC remote troubleshooting and hardware experience; Windows/Desktop and Server administration, Active Directory, IP telephony, Microsoft 365/MS Office proficiency, strong communication and customer-service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Microsoft Office, Windows Server, Active Directory, DNS, DHCP, Group Policies, Windows Updates, IP Telephony Commitment: Full Time Workplace: Onsite Languages: English