About this role
Consultant - Tech Analyst at Principal Global Services. Location: Hyderabad, Telangana, India. Role: providing support, troubleshooting endpoints, driving resolution Requirements: Bachelor’s or equivalent experience, 9+ years in IT service desk/end-user computing, strong expertise in endpoint, Microsoft 365, identity, Intune, Entra ID, Azure, VDI, Windows/macOS troubleshooting, and exposure to automation/AI/Copilot. Category: Information Technology Seniority: Senior Level Tools: Microsoft Copilot, Microsoft Intune, Entra ID (Azure AD), Microsoft 365 (M365), Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure, VDI, Cloud PC, Windows, macOS Commitment: Full Time Workplace: Hybrid Languages: English