About this role
Senior Platform Analyst, Managed Services at Cvent. Location: Gurugram, Haryana, India. Role: advising clients, administering accounts, onboarding users Requirements: 5–6 years customer success experience supporting US/UK/Australia clients; strong communication and business acumen; Cvent platform exposure preferred; ready for 24x7 rotating shifts; PowerPoint and Excel knowledge. Category: Customer Service Seniority: Senior Level Tools: Cvent, Microsoft PowerPoint, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English