About this role
Lead Management Analyst at PenFed Credit Union. Location: San Antonio or Phoenix. Role: Support leadership, Maintain reports, Monitor scorecards Requirements: Bachelor’s degree or equivalent; 4+ years lead management/CRM; 2+ years Velocify/Salesforce; Agile; analytical; strong communication; AI tools preferred. Category: Data and Analytics Seniority: Mid Level Tools: Velocify, Salesforce, Genesys Cloud, CRM systems Commitment: Full Time Workplace: Hybrid Languages: English