About this role
Real Time Analyst (Cairo, Cairo, Egypt, EG) at Foundever. Location: Cairo, Cairo, Egypt. Role: Monitor queue, Collect data, Report insights Requirements: Real Time Analyst with experience in workforce management, call center environments, data collection, queue management, and reporting; proficient in MS Excel and WFM tools; English language required. Category: Data and Analytics Seniority: Mid Level Tools: MS Excel, MS Word, PowerPoint, Outlook, VBA, IEX, CMS, Avaya, WFM tools Commitment: Full Time Workplace: Onsite Languages: English