About this role
Production Support Analyst at Endpointclinical. Location: North Carolina or United States or India or Europe or Asia. Role: supporting users, troubleshooting issues, executing SQL Requirements: 2+ years user-facing technical support experience, strong communication and troubleshooting skills, SQL database familiarity, BA/BS or equivalent experience, ability to handle weekend/holiday coverage and 9 AM-5 PM PT hours. Category: Customer Service Seniority: Entry Level Tools: SQL, PULSE\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000®, IVR, IWR, IMR, IRT Commitment: Full Time Workplace: Remote Languages: English