About this role
Merchant Support Analyst at ZeroRisk. Location: Alpharetta, Georgia, United States. Role: Handle calls, Resolve issues, Document interactions Requirements: High school diploma or equivalent; call center/customer service experience; strong communication; CRM tools proficiency; Microsoft tools experience; able to work in fast-paced environment; flexible shifts. Category: Customer Service Seniority: Entry Level Tools: CRM, Call center software, Microsoft Office Suite, Microsoft Teams, SharePoint, Outlook Commitment: Full Time Workplace: Hybrid Languages: English