About this role
Tech Support Analyst II at Capital Insurance Group. Location: Spokane, Washington, United States. Role: Resolving tickets, Providing support, Documenting incidents Requirements: Bachelor’s degree in IT or related field or equivalent experience; 1+ years service desk; 1+ years Technical Support Analyst I; IT HelpDesk Professional certification. Category: Information Technology Seniority: Mid Level Tools: IT service management tools, Help desk software Certifications: it helpdesk professional Commitment: Full Time Workplace: Hybrid Languages: English