About this role
Customer Experience Analyst - REMOTE at PTP. Location: Sacramento, California, United States. Role: analyze data, improve IVR, listen Mandarin Requirements: Bachelor’s in Operations Research or Engineering; 2 years in a similar role; fluent in Mandarin. Category: Data and Analytics Seniority: Mid Level Tools: AVOKE Browser, Contact Center Software, Statistical Modeling Tools Commitment: Full Time Workplace: Remote Languages: Chinese, English