About this role
Lead Technical Support Analyst at Netradyne. Location: Bangalore, Karnataka, India. Role: Troubleshoot issues, Collaborate teams, Escalate issues Requirements: 8–12 years in technical support with SaaS/cloud platforms; SQL; ITSM tools; REST APIs; strong English communication; able to work in shifts. Category: Information Technology Seniority: Senior Level Tools: SQL, PostgreSQL, MySQL, ServiceNow, JIRA, Salesforce, REST APIs, Webhooks, SaaS Commitment: Full Time Workplace: Onsite Languages: English