About this role
Real Time Analyst at PLP GROUP. Location: Randburg, Gauteng, South Africa. Role: Micromanage staff, Monitor real-time, Analyze performance Requirements: 1-2 years real-time analyst experience; BPO/International contact centre experience advantageous; MS Office (Excel) intermediate-advanced; Genesys Cloud advantageous. Category: Business Operations Seniority: No Prior Experience Required Tools: Excel, Genesys Cloud Commitment: Contract, Full Time Workplace: Onsite Languages: English