About this role
Alabang / Eastwood | Real Time Analyst at Majorel Philippines Corp.. Location: Muntinlupa or Quezon City. Role: monitor queues, update schedules, produce reports Requirements: Real Time Analyst responsible for workforce management, real-time monitoring, scheduling, attendance, and reporting in a high-volume contact-center. Category: Business Operations Seniority: Mid Level Tools: Aspect eWFM, Aspect Director, Aspect Real Time Adherence, Microsoft Excel Commitment: Full Time, Contract, Internship, Temporary, Seasonal, Volunteer Workplace: Onsite Languages: English