About this role
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY at Reston Consulting Group Inc. Location: Suitland, Maryland, United States. Role: providing support, troubleshooting issues, documenting tickets Requirements: Tier I Helpdesk Analyst role requiring 2+ years of technical support, HS diploma (associates preferred), local remote in Suitland, MD, US citizen or permanent resident eligible for Public Trust clearance. Category: Information Technology Seniority: Mid Level Tools: Windows, Mac, Printers, Peripherals, Ticketing System, ITIL Certifications: comptia a+, network+, itil Commitment: Full Time Workplace: Remote Languages: English