About this role
Service Desk Analyst at Schneider Electric. Location: Bangalore, Karnataka, India. Role: resolve incidents, log requests, escalate issues Requirements: Service Desk Analyst with ITIL awareness, strong communication, and basic technical troubleshooting; experience in technical service desks preferred. Category: Information Technology Seniority: Mid Level Tools: Outlook, O365, Active Directory, VPN, Service Now, Windows 8/10+, iOS, Android Commitment: Full Time Workplace: Hybrid Languages: English