About this role
Business Systems Analyst at Gapinc. Location: San Francisco, California, United States. Role: tracking performance, coordinating vendors, documenting requirements Requirements: 2+ years in IT or HR service management or business systems analysis; ServiceNow experience; strong requirements, testing, and documentation skills; AI/LLM fluency; SLA and incident management knowledge; vendor coordination. Category: Information Technology Seniority: Entry Level Tools: ServiceNow HRSD, ServiceNow ITSM, ServiceNow CSM, IWMS, AI, LLM Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English