About this role
Technical Support Analyst at Sunbird Software Inc.. Location: Sioux Falls, South Dakota, United States. Role: Submit tickets, Resolve inquiries, Setup DCIM Requirements: Associates degree or equivalent; 1 year tech support; strong customer-facing, troubleshooting, and documentation skills; basic hardware/Windows; travel up to 10%. Category: Information Technology Seniority: Entry Level Tools: AutoCAD, Visio, Microsoft Excel, Microsoft Office, Jira, Slack, Zoom, FreshDesk, FreshChat, MS Teams, Outlook, SQL Commitment: Full Time Workplace: Onsite Languages: English