About this role
QA Analyst at ibex. Location: Pittsburgh, Pennsylvania, United States. Role: evaluating calls, providing feedback, coaching advisors Requirements: High school diploma/GED required. Preference for dual mobile and tech skills, quality assessment and coaching experience, knowledge of adult learning, inbound/outbound operations, and program strategy. Drug screen and background check required. Category: Quality Assurance Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English