About this role
IT Support Analyst at EaglePicher Electronic Packaging. Location: Southbridge, Massachusetts, United States. Role: providing support, troubleshooting systems, managing accounts Requirements: 3+ years help desk/IT support experience preferred. Must support hardware (Dell PCs, PLCs), software (Microsoft Office 365, MATLAB, AutoCAD, Adobe, ERP), VPN/remote desktop, and manage Active Directory (Entra). Strong troubleshooting, communication, and end-user training skills; U.S. citizen or permanent resident required. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, MATLAB, AutoCAD, Adobe, ERP, VPN, Remote Desktop, Active Directory (Entra), Dell, PLC, VOIP, Windows OS, Mac OS, networked printers Certifications: a+ Commitment: Full Time Workplace: Onsite Languages: English